State Farm® Insurance Agent Ben Torres
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What our customers say about us...
Ryan Birt
March 12, 2026
"Ben and his team are very professional and knowledgeable of the current industry. All of the complicated language in policies are presented in an easy-to-understand manner and you truly walk away confident in your decision to partner with Ben. Highly recommend Ben at State Farm!"
"Hi Ryan, Thank you for the 5-star review and for recommending me and my State Farm team. I’m glad to hear we were able to break down the policy details and insurance language into something clear and easy to understand—so you can feel confident in your coverage decisions. At my State Farm agency, we work as a team to deliver knowledgeable, responsive service for auto insurance, home insurance, life insurance, and more. We truly value both our new customers and our long-term customers, and we’re committed to being there when you need us, including having an after-hours team on standby and available for weekend responses as needed. Ben http://www.bentorresagent.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 "
Pollito RM
March 11, 2026
"Ben is very professional and has his clients best interest at heart. He has great experience in the insurance industry as he was raised in the family business. His staff is friendly and also very professional and works hard to satisfy the clients needs. Ben is very friendly and a great guy to get to know."
"Hi Pollito, thank you for the 5-star review and for trusting Me and my team for your insurance needs. We’re glad you noticed the experience we bring to the insurance industry and the care we put into protecting each client’s best interests. Our friendly, professional staff work together every day to deliver responsive, personalized service—whether it’s auto insurance, home insurance, life insurance, or helping review coverage options. We truly appreciate all of our customers, both new and long-term, and we’re grateful for the opportunity to serve you. Ben http://www.bentorresagent.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 "
Glenda Villanuev
March 3, 2026
"Estoy muy satisfecha con la atención de Brenda una persona muy amable gracias por toda la información."
"Hi Glenda, Thank you so much for your kind words! We’re so happy Brenda could provide you with friendly and helpful service. We always aim to give clear information and find the best insurance coverage that balances your needs and budget. Your satisfaction means a lot to us! If you ever have questions or need assistance, we’re here to help. ________________________________________ Hola Glenda, ¡Muchas gracias por tus amables palabras! Nos alegra mucho que Brenda te haya brindado una atención amable y toda la información que necesitabas. Siempre buscamos ofrecerte la mejor cobertura de seguro que equilibre tus necesidades y presupuesto. ¡Tu satisfacción es muy importante para nosotros! Si alguna vez tienes preguntas o necesitas ayuda, estamos aquí para apoyarte. ________________________________________ Ben http://www.bentorresagent.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 "
Manny Henríquez
March 3, 2026
"If one day you need an insurance agent I recommend Brenda she is amazing she will help you in everything she is amazing"
"Hi Manny, Thank you for your fantastic recommendation! We’re so glad Brenda could provide you with amazing service and support throughout your insurance needs. She is a valued member of our passionate team dedicated to helping people find the perfect balance between coverage and cost for the best value. We truly appreciate your kind words and referrals as we continue to grow and serve our community with trusted, affordable insurance solutions. If anyone is looking for reliable insurance guidance, Brenda and our team are here to help every step of the way! #InsuranceAgent #TrustedInsurance #AffordableCoverage #CustomerService #InsuranceExperts #CommunityFocused #InsuranceSavings #InsuranceAgency #ProtectWhatMatters http://www.bentorresagent.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 "
Solito Henriquez
March 3, 2026
"Brenda is great she provided me with excellent service and customer service I recommend her 100%"
"Hi Solito, Thank you so much for your wonderful 5-star review! We’re delighted that Brenda and our team could provide you with excellent service and support. Brenda is truly passionate about helping people find the right insurance coverage that balances cost and protection for the best overall value. We’re happy you found a great price and appreciate your recommendation. Your kind words and referrals mean a lot to us as we continue to grow and serve our community with trusted, affordable insurance solutions. Thanks again for choosing Ben Torres State Farm, we look forward to assisting you whenever you need us! Ben #InsuranceAgency #CustomerService #Teamwork #LifeInsurance #AutoInsurance #HomeInsurance #DedicatedStaff #ClientCare http://www.bentorresagent.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 "
Jeanne Reynolds
January 8, 2026
"Excellent services always provided Ben, Max, Ryan, and other staff put forth an effort like no other insurance agencies they care about their clients They have always been there when I needed them years of support that is priceless to me no delays in response they go to work put in the effort to resolve the issue they are always so kind and proffessional I highly recommend this agency with a wonderful hardworking staff you will not regret your choice sincerely, Jeanne"
"Hi Jeanne, thank you so much for your fantastic 5-star review! We’re thrilled to hear that our team has consistently provided you with excellent insurance services and support. At our agency, we work together to deliver timely, professional, and caring service to all our clients. We truly value both our new and long-term customers like you, and your trust means the world to us. Your recommendation inspires us to keep putting in the effort to resolve every issue promptly and with kindness. Thank you again for choosing our agency for your insurance needs! #InsuranceAgency #CustomerService #Teamwork #LifeInsurance #AutoInsurance #HomeInsurance #DedicatedStaff #ClientCare http://www.bentorresagent.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 "
Mark Gagalis Messmore
December 9, 2025
"Excellent State Farm Agency! Great rates, and the entire team is quick, responsive, and takes care of everything I ask of them. A+"
"Thank you Mark for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Abby Eggleton
April 1, 2025
"Ben Torres State Farm team is amazing! Any issues I have, they’re always extremely helpful and understanding. They’re always quick to respond. Couldn’t ask for a better agent & team. Definitely recommend them!"
"Thank you so much for your amazing 5-star review, Abby! 🌟 We’re hapy to hear that you find the Ben Torres State Farm team to be extremely helpful and understanding. Our commitment to providing outstanding customer service is at the heart of what we do, and we take pride in being quick to respond to all your insurance needs. As a full-service insurance agency, we offer a wide range of products, including auto, home, life, and health insurance, as well as commercial and financial services tailored to both individuals and businesses in our community. 🏡🚗💼 Our dedicated team is here to ensure you receive personalized solutions and support every step of the way. We truly appreciate your recommendation and look forward to continuing to serve you with excellence. Thank you for choosing Ben Torres State Farm! 🙏✨ #FullServiceInsurance #CustomerService #BenTorresStateFarm #AutoInsurance #HomeInsurance #LifeInsurance #CommercialServices #CommunitySupport #CustomerSatisfaction #InsuranceAgent Ben Torres ChFC, Agent BenTorresAgent.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 "
Gabe Push
March 28, 2025
"Was able to get my motorcycle and cottage covered for the summer! The process went very smoothly."
"Thank you so much, Gabe, for your fantastic 5-star review! 🌟 🌟 🌟 🌟 🌟 We're delighted to hear that you had a smooth experience getting your motorcycle 🏍️ and cottage 🏡 covered for the summer with the Ben Torres Agency. As a full-service insurance agency, we pride ourselves on providing comprehensive coverage options to meet all your needs, whether it's for your vehicles, property, or any other valuable assets. In addition to personal insurance, we also offer a wide range of commercial and financial services to support both individuals and businesses in our community. Our team is dedicated to offering personalized solutions and exceptional service to ensure you have the protection and peace of mind you deserve. We appreciate your trust in us and look forward to continuing to serve you with all your insurance, commercial, and financial needs. Thank you again for choosing Ben Torres Agency! #FullServiceInsurance #MotorcycleCoverage #PropertyInsurance #CommercialServices #FinancialServices #BenTorresAgency #CustomerSatisfaction #ComprehensiveCoverage #CommunitySupport Ben Torres ChFC, Agent BenTorresAgent.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 "
Carlos Ortiz-Cruz
March 17, 2025
"Got all my questions answered quickly and had a great experience thanks to this team!"
"Thank you so much for your wonderful 5-star review, Carlos! 🌟 🌟 🌟 🌟 🌟 We’re thrilled to hear that our team was able to answer all your questions quickly and provide you with a great experience. At we prioritize excellent customer service and strive to ensure that every client feels supported and informed. If anyone is looking for reliable assistance and expert answers in [your industry or service], we’re here to help! 🙌 Thanks again for your kind words! #CustomerExperience #ExpertSupport #QuickResponses #ClientSatisfaction #ReliableService #Teamwork #ClientTestimonials Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 "
Vibhu Guda
March 17, 2025
"The team here was super easy to work with and I was able to get a great rate on my car and home, would recommend!"
"Thank you, Vihu, for your fantastic 5-star review! 🌟 We’re delighted to hear that you found our team easy to work with and that you secured a great rate on your car 🚗 and home 🏡 insurance. We pride ourselves on providing exceptional customer service and personalized insurance solutions that meet your needs. Your recommendation means so much to us! 🙌 If anyone is looking for affordable rates and expert guidance in insurance, we’re here to help. Thanks again for your support! 💖 #InsuranceSolutions #HomeInsurance #CarInsurance #GreatRates #CustomerService #AffordableInsurance #InsuranceExperts #ClientTestimonials Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 "
Therese Franco
March 3, 2025
"Brenda Hernandez is great to work with; very knowledgable! She is prompt, professional and pleasant in every interaction!"
"Thank you so much for the stars! 🌟 🌟 🌟 🌟 🌟 We're thrilled to hear that you had a great experience working with Brenda Hernandez. Her professionalism and knowledge are truly invaluable to our team. We love our customers and helping people is our passion! We appreciate your kind words and look forward to continuing to assist you! Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 "
Connie Green
February 10, 2025
"I’ve always received great service from this office. Requests and questions were answered promptly and everyone was very professional and respectful and friendly. I currently reside on the other side of the state and wanted an agent closer to home."
"Hi Connie! 🌟 Thank you so much for your 5-star review! We are happy to hear that you've consistently received great service from our team. Your kind words about our professionalism, respect, and friendliness mean a lot to us. If you ever need assistance in the future, even from the other side of the state, don’t hesitate to reach out. We wish you the best of luck and were glad to help you find an agent closer to home! Thank you for your business. 🏡✨ Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 "
Jessica Dulin
February 6, 2025
"Ben Torres and his team at State Farm are absolutely phenomenal! From the moment you walk through the door or give them a call, you’re greeted with kindness, professionalism, and a genuine commitment to helping people. Ben truly cares about his clients—not just as policyholders, but as individuals. He takes the time to understand their needs and ensures they have the right coverage to protect what matters most. His staff is always friendly, polite, and incredibly organized, making the process of handling insurance needs seamless and stress-free. It’s rare to find an agency that combines top-notch service with such a strong sense of integrity and care, but Ben and his team do exactly that. If you’re looking for an insurance agent who puts you first and makes the process easy, look no further than Ben Torres State Farm. Highly recommend!"
"🌟 Thank you so much for your amazing review, Jessica! We are truly grateful for your kind words and are thrilled to hear that you had such a positive experience with Ben and our team at State Farm. Our commitment to treating our clients like family is at the heart of what we do, and it’s wonderful to know that it shines through in our service. We strive to make the insurance process seamless and stress-free, and your recommendation means the world to us! If you ever need anything or have questions in the future, please don’t hesitate to reach out. Thank you for being a valued member of our agency family! 💙 #ClientLove #BenTorresAgent Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877"
Andrea Gerber
February 6, 2025
"Ben Torres is a caring kind agent who takes the time to explain policies to his customers. He works to find you the best policy for your needs. Ben also supports non-profits in the communities that he serves."
"🌟 Thank you so much for your kind words, Andrea! We truly appreciate your feedback. At Ben Torres Agency, we strive to provide personalized service and ensure our clients fully understand their policies. It’s wonderful to hear that our efforts resonate with you! We're also proud to support our local non-profits and give back to the community we love. If you ever need assistance or have questions, don’t hesitate to reach out. Thank you for being part of our agency family! 💙 #ClientAppreciation #CommunityFirst Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877"
Pozzi
January 16, 2025
"GO SOMEWHERE ELSE!!! despicably increase your rate without notifying you while require you to tell them everything and even it was their fault. Rude agent. I would give 0 stars."
"Pozzi: It is always unfortunate when someone has a less than satisfactory experience especially as we take pride in trying to help people. We would like to clarify any misunderstandings. Unfortunately, we were unable to identify you from your post, or if you even were our customer or with another office. Still we would be glad to work with you individually to address your concern. Please note that we do not have the ability to change rates, nor do we have control over the amount of data required to generate an accurate price. It also does not escape us that the current MI insurance landscape is very strict on what needs to be collected in many cases. We do, however, Strive for transparency in our process, rates and interactions with everyone. Including notices that are generated at a corporate level. Please feel free to reach out to me directly at 734 929 6171 so we can better understand your situation and assist you further. Your satisfaction is important to us, and we appreciate the opportunity to improve. Best regards, Ben Torres , ChFC Agent "
Nathan Berger
January 14, 2025
"Solid customer service. They’re efficient and straightforward, which I appreciate. Got everything I needed without any hassle."
Zach Petersen
January 14, 2025
"Ben Torres State Farm has an amazing team! Everyone is so friendly and professional, making the process super easy from start to finish. Highly recommend this agency for anyone looking for reliable insurance and excellent service."
"🌟 Hi Zach! Thank you for taking the time to share your positive experience with us! We're so glad to hear that our team at Ben Torres State Farm made everything smooth and easy for you. Our goal is to always provide reliable service and support. If you need anything in the future, we're just a call away! 😊 #CustomerService #InsuranceMadeEasy #Teamwork Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877"
Mac Topping
January 13, 2025
"The team here is easy to work with and answered all of my questions. It was a very smooth process getting my policy figured out."
"🌟 Thank you for your wonderful review! We're so glad to hear that you found our team at Ben Torres Agency easy to work with and that your policy setup was a smooth process. Our goal is to provide clear answers and support every step of the way! If you have any more questions or need assistance in the future, we’re here for you. Your satisfaction is our priority! 😊 #CustomerService #InsuranceMadeEasy #Teamwork Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877"
clover cobbler
December 18, 2024
"Ben and Josh are great to work with and have consistently provided great service and support to the customers and collaborators we referred to their firm. I recommend contacting the Ben Torres State Farm Agency - they are excellent, capable professionals and come recommended by me and my team."
"🌟 Thank you so much for your kind words! We're thrilled to hear that you had a great experience working with us. Your recommendation means the world to us, and we truly appreciate you and your team's trust in our agency. We're here to provide the best service possible, and we look forward to continuing to support you and your referrals! If you need anything, don’t hesitate to reach out. 😊 #BenTorresAgent #CustomerAppreciation # StateFarm # GoodNeighbor Ben Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 "
Chuck Colby
October 10, 2024
"Ben is friendly, efficient, and always on your side."
"Chuck: Thank you for taking the time to leave a 5-star review! Having someone who is approachable and helpful can make a significant difference in any business relationship. We're glad to know that I and my team are always on your side, providing the support and guidance you need. We'll make sure to pass along your kind words with the team team. We're sure they'll be thrilled to hear about your positive experience. Thank you once again for your review, and please don't hesitate to reach out if you have any further questions or require assistance. Best regards, Ben Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 "
Pav-El
October 7, 2024
"I was in a car accident and State Farm made the process hassle-free (or, you know, as close to hassle-free as a car accident can be). The only thing I had to do was sign out my car from the impound lot that the police took it to. After that, State Farm sent it to the mechanic and got me a quote in a couple of days. It was totaled :/ but then I got money in my bank account in like a day! I can't recommend them enough."
"Pav-El, Thank you so much for taking the time to leave us a 5-star review on Google. We truly appreciate your kind words and are thrilled to hear about your positive experience with the Ben Torres Agency and State Farm. We understand that being involved in a car accident can be a stressful and overwhelming experience. We are glad to hear that our team was able to make the process as hassle-free as possible for you. It's great to know that the process was easy for you. We take pride in providing efficient and prompt service, and we are delighted to hear that State Farm quickly sent your car to the mechanic and provided you with a quote within a couple of days. While it's unfortunate that your car was totaled, we are happy to have been able to assist you in getting the compensation you deserved. It's wonderful to know that the funds were deposited into your bank account in just a day. Thank you for recommending us. We are grateful for your trust and confidence in the Ben Torres Agency and State Farm. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We are always here to help. Best, Ben Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com "
christy perros
September 27, 2024
"I recently worked with Max Carter to get quotes for my auto, home and umbrella policy. Max was knowledgeable, thorough, and patient through the whole process. The best part is I saved over $1,000 annually by switching to State Farm. Highly recommend!"
"Christy: Thank you so much for taking the time to leave us a 5-star review!! We truly appreciate your feedback and are thrilled to hear about your positive experience working with Max. We're glad that Max was able to provide you with excellent service throughout the process of getting quotes for your auto, home, and umbrella policy. His knowledge, thoroughness, and patience are qualities we value in our team members, and we're delighted that he exceeded your expectations. Moreover, we're thrilled to hear that you were able to save over $1,000 annually by switching. Saving money while still receiving top-notch coverage is always a win-win situation, and we're glad we could provide that for you. Thank you again for your recommendation. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We look forward to serving you again in the future. Best, Ben Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com "
E Lopez
September 11, 2024
"Caitlyn is a gem"
"E Lopez: Thank you for your kind review! We couldn't agree more - Caitlyn is indeed a gem. Her exceptional qualities and valuable contributions make her a standout individual. We appreciate your recognition of her amazing abilities and we are grateful to have her on our team. Offering auto, home, life, commercial and more is what we do. Doing it with a passion to help people is how we do it! Best, Ben Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com "
Brenda Osorio
September 6, 2024
"En lo personal siempre me atienden muy bien Brenda y siempre me ayuda luego luego y muy amable ,es muy buena compañía de seguro State Farm"
"Thank you for the kind words about our agency, Brenda! We are so happy that Brenda was able to take care of you and to provide the level of service you have come to expect from State Farm. Our priority is always providing the best experience possible, so we are delighted that you have been pleased with the service received by our team. We value your business and look forward to helping with any future insurance needs. Have a great day!"