State Farm® Insurance Agent Ben Torres

"JOSH IS SUPER AMAZING AND HELPFUL AND PATIENT I DON'T THINK I'VE EVER MET ANYONE LIKE HIM IN MY LIFE HE SO CALM AND CONCERNING AND WILLINGNESS TO HELP AND GOES ABOVE AND BEYOND AND KEEPS HIS WORD IF HE SAY HE WILL EMAIL YOU EXPECT AN EMAIL IF HE SAY HE HAS TO CALL YOU BACK EXPECT A CALL WITH VM IF YOU DON'T ANSWER NEVER LIED TO ME OR TOLD ME THINGS THAT WERN'T TRUE JUST A TRUE GENTLEMAN AND DEFINITELY A BUSINESS MAN WHO SEEKS TO HELP AND MAKE EVERYONE HAPPY THERE HAS BEEN ONLY 1 TIME I DIDN'T AGREE BUT LATER FOUND OUT IT WAS TRUE WHAT HE TOLD ME IN SPITE OF MY SOMETIMES RUDENESS I STILL WILL ONLY DEAL WITH HIM AND HE TREATS ME FAIR AND HAS NEVER CHANGED SAME PERSON EVERYDAY A KIND SOUL AND WHEN I SAY I TRUST HIM "I TRUST HIM" HE IS A PERFECT EXAMPLE OF EXCELLENT CUSTOMER SERVICE AND STAYS PROFESSIONAL AT ALL TIMES. IF JOSH ISN'T AVAIL ALEX IS MY NEXT BEST CUSTOMER SERVICE REP TO SPEAK WITH AWESOME PPL GREAT EXPERIENCE WITH THEM BOTH THOSE TWO HAS NEVER LET ME DOWN IS ALL I CAN SAY AND I STAY WITH STATE FARM BECAUSE OF THEM. I GIVE THEM 10 STARS **********"

"I was recently switched to Ben Torres after being a long term customer of Joe Simpkins. So far I have no negatives Today I switched my old cars insurance to the new one. Took less than 10 minutes, now I just need to wait for my appointment at the Secretary of state."

"We had a great experience with Josh at this office. Not only did he go out of his way to help us with life insurance policies for ourselves and our children, he spent the extra time to go over our existing homeowners and auto policies with another provider to compare prices for us, and ended up saving us a considerable amount of money switching."

"Ben and his staff are experienced, knowledgable, efficient, and very helpful. Our long-term State Farm agent had retired and after years of familiarity with his staff, we were very grateful for the excellent care we have received from Ben and his office, including dealing with a claim caused by an errant driver. Outstanding!"

"Knowledgeable, professional people so you can make right choice for yourself. When you need them, they're there & keep working with you whenever, & however long it takes. Laurie has always helped me through the years, no matter what - that's exactly what you need whether billing questions, coverage questions, but especially if you have a claim! Can't put a price on it !"

"This is an extremely well run and responsive agency - probably the best of many that I've worked with in the past. As an example, we just had our daughter's wedding last week and on the afternoon before the reception the venue told us they would not honor the special insurance we had purchased because it listed the wrong legal name (which was their fault not ours). Our wedding planner reached Ben that night and he called me and told me he'd handle it despite the extreme short notice. Potential disaster averted due to Ben's client-service focus. His staff is also great."

"We love Ben Torres State Farm! My wife and I have been working with them for 5 years. They are so great. We had auto, renters, personal property, and life insurance with them and got a great price. They explained everything so well and helped us understand what we were paying for and what we were covering. So personal and helpful. Always, and I mean always, responded to questions, emails, and phone calls. Helped when I bought a new car, moved, added additional drivers to my policy, and everything else I have needed. So sad I moved out of state, wish we could still work with Ben Torres."

"When I called Ben Torres’ office, I was just calling to update my address for my life insurance policy. I ended up switching our home and auto insurance to them after Patrick asked about getting me a quote. Saved us a ton of money! Also bought life insurance policies for our children which we’ve been meaning to do. I didn’t intend on doing any of that but I am SO happy I did! Patrick was professional and courteous through the whole process, which was quick and painless. I am so glad to have spoken with Patrick and won’t hesitate to call for future insurance needs and questions."

"Absolutely the best insruance agent I have ever had! When I first moved to the AA for school, they gave me an incrediable offer for the auto insurnce. When I graduated during COVID, I had to move back and forth between different states until I finally seattled down. Through those processes, I have to modify my insurance coverage couple times, and they always take care of my need professionally and efficiently. This is the to-go place for insurance in AA. If I could give them 100 stars, I would!"